The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
All jewelry will come packed in a branded jewellery gift box. Please retain the jewelry in these as they will help prevent tarnishing.
Please avoid spraying perfume directly on the jewelry or getting it wet.
It is also a good idea to wipe them a little after use and before putting them back, if possible.
Alternatively, you can keep your sterling silver jewellery in a Ziploc bag.
It will all help to prevent the tarnishing.
All my jewellery will be shipped in a branded gift box.
If you require gift wrapping, please let me know, by sending me a private message or add a note at checkout.
I ship my products from Ireland, and I can send them by post, anywhere in the world.
You can click 'Contact shop owner' link available at the left side of your screen, under the collection list or Ask a question" on any of our listings. A new conversation page will appear. Simply enter your Subject along with your Message and click the 'Sent' button. Your Message will be emailed to us and you will receive a reply within 1-2 business days. The shop page also displays our Mail Address and our Phone Numbers for further communication.
I offer wholesalers special deals and prices. If you are interested in stocking my designs, please email me at Lavinia@magpiegems.ie.
My store is online but I do have some stockists around Ireland. If you would like to see and purchase directly in store, send me a message and I will provide you the location of the closest stockist.