FAQs

Care instructions

All jewelry will come packed in a branded jewellery gift box. Please retain the jewelry in these as they will help prevent tarnishing.
Please avoid spraying perfume directly on the jewelry or getting it wet.
It is also a good idea to wipe them a little after use and before putting them back, if possible.
Alternatively, you can keep your sterling silver jewellery in a Ziploc bag.
It will all help to prevent the tarnishing.

Gift wrapping and packaging

All my jewellery will be shipped in a branded gift box.
If you require gift wrapping, please let me know, by sending me a private message or add a note at checkout.

What countries do you ship to?

I ship my products from Ireland, and I can send them by post, anywhere in the world.

How can I contact you?

You can click 'Contact us' link available at the left side of your screen, under the footer. A new conversation page will appear. Simply enter your Subject along with your Message and click the 'Sent' button. Your Message will be emailed to us and you will receive a reply within 1-2 business days. The shop page also displays our Mail Address and our Phone Numbers for further communication.

Wholesale availability

I offer wholesalers special deals and prices. If you are interested in stocking my designs, please email me at Lavinia@magpiegems.ie.

Do you have a retail store?

My store is online but I do have some stockists around Ireland and US. If you would like to see and purchase directly in store, send me a message and I will provide you the location of the closest stockist.