Shipping & policies
By purchasing this item you acknowledge that you have read and agree to our shop policies. If you have any questions, please contact me.
*****PLEASE NOTE***** all photos have been enlarged to show the details. It is very important that you refer to dimensions listed for correct sizing.
Shipping from Ireland
I ship my products from Ireland, by AnPost (Irish Postal Service), anywhere in the world. If you don't know your postal code, you can either enter 0000 or find it at https://www.eircode.ie/
Please be aware that only the Registered Post offers the option of tracking your package and replacing the order in case it is lost in transit.
Standard Post is the cheapest option, but there is no tracking available, nor insurance for replacing the order in case the package is lost in transit.
I strive to dispatch the products in 1-5 business days.All the customised items will have a longer production time (2-4 weeks). All customised laser cut name necklaces have 2-6 weeks production time.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- - Custom or personalised orders (e.g. Name necklaces, engraved jewellery pieces)
- - Intimate items (for health/hygiene reasons). For hygiene reasons, we do not offer refunds or exchanges on earrings (except the clip-on earrings) unless faulty.
- - Items on sale