Description
- All jewelry will come packed in a branded jewellery gift box. Please retain the jewelry in these as they will help prevent tarnishing.
- Please avoid spraying perfume directly on the jewelry or getting it wet.
- It is also a good idea to wipe them a little after use and before putting them back, if possible.
- Alternatively, you can keep your sterling silver jewellery in a Ziploc bag.
- It will all help to prevent the tarnishing.
By purchasing this item you acknowledge that you have read and agree to our shop policies. If you have any questions, please contact me.
Shipping from Ireland
I ship my products from Ireland, by AnPost (Irish Postal Service), anywhere in the world. If you don't know your postal code, you can either enter 0000 or find it at https://www.eircode.ie/
Please be aware that only the Registered Post or Express Post offers the option of tracking your package and replacing the order in case it is lost in transit.
Standard Post is the cheapest option, but there is no tracking available, nor insurance for replacing the order in case the package is lost in transit.
We can also arrange for courier services. Please let me know if you preferer your jewellery to be delivered by courier and I can quote you before ordering.
| IRELAND | Order total | Cost | |
|---|---|---|---|
| Free Shipping - over €75 | €75.00 and up | Free |
|
| Registered Post (1-2 working days, with tracking) | €0.00–€75.00 | €8.50 |
|
| Registered Post (1-2 working days, with tracking) | €75.00 and up | €5.00 |
|
| Standard Shipping (no tracking available) | €0.00–€75.00 | €4.00 |
|
| OUTSIDE IRELAND (INTERNATIONAL) | Order total | Cost | |
|---|---|---|---|
| Courier (1-2 business days) | — | €38.50 |
|
| Premium Express Post (2-3 working day, with tracking) | — | €14.50 |
|
| Registered Post (3-5 working days, with tracking) | €0.00–€75.00 | €13.50 |
|
| Registered Post (3-5 working days, with tracking) | €75.00 and up | €7.50 |
Processing time
I strive to dispatch the products in 1-2 business days.All the customised items will have a longer production time (2-4 weeks). All customised laser cut name necklaces have 2-6 weeks production time.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs or postal transit times.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- - Custom or personalised orders (e.g. Name necklaces, engraved jewellery pieces)
- - Intimate items (for health/hygiene reasons). For hygiene reasons, we do not offer refunds or exchanges on earrings (except the clip-on earrings) unless faulty.
- - Items on sale
- Gift cards
Gift wrapping and packaging
All my jewellery will be shipped in a branded gift box.
If you require gift wrapping, please let me know, by sending me a private message or add a note at checkout. Gift wrapping is added as an option at checkout (€5 including a gift bag too).
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.